Reviews

Jared was such a help! He arrived promptly and dealt with our crazy dog and toddler like the pro that he is. He assessed the situation and clearly explained our options. He was professional and polite!

Exceptional Service!
Jared installed my flue pipe and was absolutely outstanding. He was extremely thorough and paid close attention to every detail from start to finish. Not only did he complete the installation perfectly, but he also took the time to check everything around it to make sure it was operating safely and correctly.

He explained each step clearly and made sure I understood what he was doing, which I really appreciated. His professionalism, knowledge, and meticulous work truly stood out.

Five stars without hesitation — exceptional service!

AirMaster continues to provide reliable service for our aging furnace system. Jordan arrived early and walked me through all of the inner workings and safety measures of the system to alleviate any concerns and prepared the system for the winter. He even gave extra attention to our dog.

The men were friendly and willing to answer all questions that I had. They told me what should look for, how to maintain the system. Even checked my water talk to make sure things were fine.

I'm so glad I found AirMaster Heating & Cooling Specialists. They serviced and repaired my Kenmore Dunkirk gas boiler, and the experience was excellent from start to finish.

Dave Eastly, the technician, was outstanding — kind, efficient, and very knowledgeable. He took the time to explain what he was doing and made sure everything was working safely before he left.

Great customer service, honest communication, and quality work. I highly recommend AirMaster and will definitely use them again!

Jordan did an amazing job! He was prompt, thorough, efficient, considerate, and friendly. We’ve had great experiences with Airmaster, and we’re glad to know our heating system is ready for the season ahead. Thank you!!!

I have a 5 month old baby at home and our furnace suddenly stopped working. I was concerned about not having heat in the house with a baby. I called several local companies and they could not fit me day of or even the next day. Airmaster got right back to me and Jordan came out within a couple hours. He noted quickly that a part needed to be replaced. He explained the problem and noted they could get the part in and have it fixed by the end of the week. A couple days later Jared cam to replace the part. He not only fixed the problem but also adjusted the settings to better meet our needs. Both technicians as well as the office were extremely pleasant and responsive. I would highly recommend and will continue to use for my HVAC needs.

The next day response at 0805 to yesterday’s call for a new noise from one of my AC condensers. Nothing found for now. Showed Jared the systems throughout the house and talked about ourselves a bit. He was able, available, and affable—What more could I want?! Here’s hoping Airbase avoids the blandishments of private equity.

Jordon was incredibly knowledgeable and worked to help fix our issues and answered all my questions- great experience!

Edit: Dave came and talked through our issues we were seeing and worked to make things work again, great to work with!

Maceo came today for fall winter maintenance of our HVAC system. He was so knowledgeable and explained everything to me. I am so happy with this company

We continually go back to Air Masters for all our services. They are exceptionally knowledgeable, responsive, attentive, pleasant and a company we trust to do the job right. I cannot speak highly enough about this company. Honestly, I wish all companies service looked this way, life would be much smoother!

Jared was excellent. Very efficient and explained everything he was doing. Put together a cost conscious plan for repairs going forward. Will definitely request him and Airmaster again.

Dave Esterly was my technician today. We have a combi tankless unit (heating and hot water) and it's not a common system. He did an awesome job with the service as well as educating me on the maintenance my system needs. I'll request him in the future.

Bought MINI SPLIT system. Installation was done well with complete cleanup and demonstration as to how to use.
AIRMASTER was quite professional and attentive to my situation for unit placement.

Domenic was very knowledgeable, informative, and responsive to our questions and concerns. He is going to work up done proposals, and I have confidence that this is the right path to achieving success in this project.
Jordan Willoughby came out today (6/17/2025) for a six-month maintenance, everything went well, he was friendly, competent, and thorough.
Jared Etherton was very competent, conscientious, pleasant, and communicated valuable information about my system and heat pumps on general. Good job!

Best techs and responsive, friendly cust service. Fast response to my online query for repair (next day). Highly recommended, customer for over 7 years

AirMaster just finished installing mini-splits in our home, and we couldn’t wait to write a review. They have exceeded our expectations!

The entire team, led by Evildo, showed up on 10/13/25 to begin a four-day job installing eight mini-splits in the house. Tom, the owner, came on the first day and introduced us to each member of the team. They were all respectful and had impeccable manners. We were impressed by their professionalism, expertise, and high standards.

What a team! It was impressive to see them work like a perfectly tuned orchestra. Tom, Evildo, Caleb, Daryl, Jacob, Geno, and Soufyane were all in sync, divided into mini-teams, and went to work in different areas of the house. They communicated well with each other and stuck to their schedule every single day.

We were impressed with their work ethic and quality. This is a hard-working team where every member takes pride in their work, refuses to take shortcuts, and ensures the job is done right the first time. They are meticulous about preserving the aesthetics of the house. They are extremely efficient and work cleanly.

At the end of the project, Evildo took the time to go over the details of how to use and care for the equipment. He didn’t leave until he made sure he had answered all our questions.

We loved the energy of each team member and the team's collective energy. It was a pleasure to have them around for four days.

We highly recommend AirMaster for your heating and cooling needs.

Thank you, Evildo and team, for doing an extraordinary job!

AirMaster provided outstanding same day service. Technician Jeff Wilbur arrived at my home on time. AirMaster sent me a link allowing me to track the location of his vehicle and project his arrival time. This was a very impressive customer focused service. Jeff provided a complete and professional evaluation of my hot water boiler system that needed replacing. He was highly knowledgeable in these system and answered a number of technical questions regarding boiler sizing, protection of the cast iron boiler, the piping and valve plan, etc. Following our discussion he worked up three (3) proposals for 3 different boiler manufacturers. Throughout this process he was friendly and accommodating and inspired trust and confidence. There was no sales pressure to select a plan. Overall, my experience with AirMaster was outstanding!

Dave was outstanding, friendly and very knowledgeable. His service and work is highly recommended! If I require more services from Air Master , I will be requesting his specific services if he’s available. Wonderful job!